Information Technology

Desktop computers, monitors, mobile devices and computer mice sit on a desk next to a colorful bouquet of flowers

Information Technology

The Information Technology Department provides access to computing and communication technologies with a commitment to excellence in customer service and technical support.  These services are provided to the college community in support of the mission of Providence College.

Departments Overview

The majority of the information regarding our services and general contact information can be found within the campus portal, MyPC, available to all current faculty, staff and students at the IT site on the MyPC Portal.

IT in the MYpc Portal
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Department of Information Technology

Accinno Hall, Martin Hall & Phillips Memorial Library

Mission Statement

The Information Technology department at Providence College is dedicated to delivering exceptional technical support to our diverse community of faculty, staff, and students. Our mission is to empower, educate, and assist our users by providing responsive and reliable support.

We are committed to fostering a culture of continuous improvement and innovation. Our primary objectives are:

  • Accessibility and Inclusivity: We strive to ensure that all members of our community have equitable access to the technology tools and resources they need for success, fostering an inclusive and supportive learning and working environment.
  • Rapid Response and Resolution: We pledge to provide timely, responsive, and effective support to resolve technical issues, enabling seamless teaching, learning, and administrative processes.
  • Empowerment through Education: We are dedicated to educating our users, empowering them with the knowledge and skills necessary to make the most of our IT resources, enhance their digital literacy, and make informed decisions regarding technology.
  • Collaboration and Partnership: We recognize that our success depends on strong partnerships with our stakeholders. We actively collaborate with other IT units, academic departments, and administrative offices to deliver integrated and tailored solutions.
  • Innovation and Adaptability: We embrace innovation and remain adaptable to evolving technology trends. We continuously seek new ways to enhance and streamline our services, and we prioritize flexibility in meeting the dynamic needs of our community.
  • Data Security and Privacy: We prioritize the protection of user data and maintain the highest standards of security and privacy to ensure the confidentiality and integrity of the information entrusted to us.
  • Sustainability and Responsibility: We are committed to responsible and sustainable IT practices, minimizing our environmental footprint and contributing to the broader sustainability goals of the College.

Our dedicated team of professionals is passionate about providing outstanding customer service and technical expertise. We measure our success by the satisfaction of our users and our ability to support the mission of the College through the effective and efficient use of technology.

This mission statement reflects the commitment of Information Technology to provide comprehensive, responsive, and user-centric support for the College’s faculty, staff, and students, promoting a culture of innovation, collaboration, and sustainability in the delivery of information technology services.